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Have you ever found yourself caught in a conflict at work, unsure how to navigate the situation or reach a resolution? What role do personality types, cultural differences, or even your position within the company play in how you approach and resolve these challenges? Conflict is inevitable in any workplace, but the key to handling it effectively often lies in understanding the dynamics at play—how people communicate, perceive, and react to tension. In this workshop, Lily, a skilled psychotherapist, will guide you through the process of conflict resolution using a psychological framework that takes all these factors into account.

Drawing from her expertise, Lily will help you identify and understand the different personality traits, cultural backgrounds, and hierarchical positions that influence how we engage in conflict. You’ll learn practical strategies for handling tough conversations, managing emotional responses, and finding win-win solutions tailored to various scenarios. This workshop is ideal for anyone looking to improve their communication skills, enhance their relationships at work, and develop the tools needed to create a more harmonious and productive workplace.

你是否曾在工作中遇到冲突，不知如何应对或达成解决？性格类型、文化差异，甚至你在公司中的职位如何影响你处理和解决这些挑战？冲突在任何工作场所都是不可避免的，但有效处理冲突的关键往往在于理解其中的动态——人们如何沟通、感知和应对紧张局势。在这个工作坊中，Lily，一位经验丰富的心理治疗师，将通过一个考虑到所有这些因素的心理框架，引导你完成冲突解决的过程。

凭借她的专业知识，Lily将帮助你识别和理解影响我们参与冲突的不同性格特征、文化背景和等级关系。你将学习应对艰难对话、管理情绪反应和寻找适合各种场景的双赢解决方案的实用策略。这个工作坊非常适合希望提升沟通技巧、改善职场关系，并发展创造更和谐、高效工作环境所需工具的任何人。